1. Overview
WEINS Toyota Kanagawa Co., Ltd. ("WEINS Toyota Kanagawa"), a subsidiary of Weins Group Companies ("Weins") (“we”, “us” or “our”), fully understands your concern over privacy protection and the use of your personal data. We are committed to ensuring the confidentiality of your information and will exert reasonable efforts to protect against its unauthorized use or disclosure.
2. About This Privacy Policy
- This Privacy Policy ("Privacy Policy") explains the steps we take to ensure the personal information we collect and receive about you is kept secure and confidential and is only used for the purposes as set forth herein. “Personal Data” means all information that directly or indirectly identifies a natural person with or without references, such as your name, postal address, email address, and phone number. Please read this Privacy Policy carefully to understand how our company will treat your Personal Data. By visiting our website (WEINS Toyota Export) ("Site") to utilize our services, or by browsing through the Site and passing on any Personal Data to us, you will be deemed to have read and accepted this Privacy Policy.
- This Privacy Policy complies with the requirements of the Act on the Protection of Personal Information of Japan and other applicable data privacy laws. If you are a resident in the EU or UK or access or use the Site or Weins' services from New Zealand, please also see our EU / UK Supplement or New Zealand Supplement, as applicable, at the Schedule to this Privacy Policy below.
3. Membership Eligibility
Our services are available only to any individual, corporate body, and sole proprietor (limited to the majority). All registered members must be able to form legally binding contracts under applicable law in their respective countries.
4. How We Use The Information We Collect
- We collect Personal Data when you register with the Site, when you use the Site's services or when you visit pages of the Site.
- We may set and access cookies on your computer to help analyze the Site page flow, measure promotional effectiveness, and promote trust and safety. We may also collect geo-location information, IP address, OS and device information, and server logs.
- During the registration process, we ask for information such as email address, country of registration or residence, postal address, phone number, and FAX number. We will ask for your explicit consent, in particular:
- to collect, process, store, update, or disclose such information; and
- to make an automated decision that produces legal effects concerning you or otherwise significantly affects you.
- Your Personal Data will be used for the following purposes:
- To fulfil obligations under a vehicle sale contract or take steps linked to an agreement, in particular:
- to deliver vehicles and or commodities, issue invoices, deal with payment matters and conduct customer support.
- To conduct and pursue our legitimate business interests, such as:
- to retain and use your previous purchase history to make recommendations about other products which we believe will also be of interest to you;
- to continually offer you a reliable, personalized, efficient service and loyalty program.
- to send notice, sales promotion, incentives or distribute announcements of our service;
- to conduct research and analysis of usage of our service, including profiling, and to improve our services;
- to increase the integrity of our service through supervision and investigation to securely provide it and protect it from any crime or unauthorized access.
- We also collect your Personal Data for purposes that are required by law:
- to respond to subpoenas, court orders, or legal process; and/or
- for any other reasons under the Act on the Protection of Personal Information of Japan and other applicable laws and regulations.
5. Storage
We will retain your Personal Data for as long as necessary to provide the services you have requested or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
6. Information Disclosure to Trusted Third Parties
- We will not transfer Personal Data about you to a third party without your consent except for accepted cases based on rules under the applicable data privacy laws.
- We may entrust handling of your Personal Data to Weins and its subsidiaries, related business partners and operators (including financial operator, insurance provider, goods rental and leasing industries and service provider), dealers relating to each transaction, transportation agency, shipping line agency, exportation agency, logistics agency, IT infrastructure service providers, security service providers, and any recipients who have signed agreements in taking obligatory measures to appropriately manage Personal Data by taking steps to ensure preventing information leakage.
- The aim of disclosing and entrusting Personal Data is as follows:
- For legitimate purposes to implement and fulfil obligations under a transaction/contract which you request, allow, or authorize;
- to offer and provide new or related products and services of WEINS Toyota Kanagawa, Weins and its subsidiaries or third parties, and,
- to comply with WEINS Toyota Kanagawa and Weins' internal policies and its reporting obligations to governmental authorities under applicable laws.
- To respond to a subpoena, a writ of summons or other judicial order or when we reasonably believe that such disclosure is required by law, regulation, or administrative order of any court, governmental or regulatory authority.
7. Privacy of Third Parties
We recommend that you read the confidentiality declaration on each website you visit. We cannot be held liable for other third-party privacy/confidentiality practices that are not mentioned in Article 6 (i) as they are different from ours. We may not have any control over the information you submit to such third-party co-branded sites.
8. Your Choices and Rights
- All members may have rights to access, update, delete, request a disclosure or correct certain Personal Data or withdraw consent to the use of any of your information as set out herein by either contacting us or accessing your settings in the Site.
To the extent permitted by applicable data privacy laws, you may request us to cease using, share with or transfer your Personal Data to a third party by contacting us through our email address set out in Article 11.
9. Confidentiality and Security
To realize this Privacy Policy, we take necessary and appropriate measures for the security control of your information, including preventing the leakage, loss or damage, implement internal rules to process properly Personal Data, limit access to your Personal Data to only employees who we believe reasonably need to come into contact with that information to provide products or services to you or to execute their jobs. For details on the security control measures taken by us, please contact our email address listed below.
10. Revision or Changes to This Privacy Policy
We reserve the rights to revise or update the terms and conditions in this Privacy Policy from time to time. The revised Privacy Policy will come into effect once published on the Site. Users are responsible for regularly reviewing these terms and conditions. The Site use continuation after the changes shall constitute the users' acceptance of such changes.
11. Your Feedback
We welcome any questions, suggestions, or input regarding our Privacy Policy or our services provided to you. You may send us your comments and responses to the below email address.
Email address: [[email protected]]
Thank you for your continued patronage.
Updated on February 2nd, 2024.
Schedule to Privacy Policy
EU / UK Supplement
If you are a resident in the European Union (“EU”) or the United Kingdom (“UK”) this EU / UK Supplement (“EU/UK Supplement”) relates to you and you should read it carefully.
1. What this EU/UK Supplement applies to
This EU/UK Supplement applies to the processing of certain limited Personal Data about residents in the EU or UK arising from the use of the Site. In respect of EU / UK Personal Data (defined below), if there is a conflict between the provisions of the main Privacy Policy and this EU/UK Supplement, the provisions of this EU/UK Supplement will prevail and apply.
2. Personal Data we collect about you
We only collect the following Personal Data about users of our Site: certain cookies (set out below) and IP address (together “EU / UK Personal Data”). We also do not process special category data about our Site’s users.
3. How and why we use your EU / UK Personal Data
Under EU and UK data protection laws, we can only use EU / UK Personal Data if we have a proper reason. We will use the EU / UK Personal Data where you have given your consent.
4. Who we share your EU / UK Personal Data with
We routinely share EU / UK Personal Data with Google, with whom we have a contract to provide us with Google Analytics services. Google operates as a data processor for Google Analytics. Google may transfer your data to the United States. To learn more about Google's data transfer policies, click here.
It is sometimes necessary for us to transfer your personal data to countries outside the UK and the EU. In those cases, we will comply with applicable UK and EU laws designed to ensure the privacy of your personal data. Under data protection laws, we can only transfer your personal data to a country outside the UK/EU where:
- in the case of transfers subject to UK data protection law, the UK government has decided the particular country ensures an adequate level of protection of Personal Data. A list of countries the UK currently has adequacy regulations in relation to is available here;
- in the case of transfers subject to EU data protection laws, the European Commission has decided that the particular country ensures an adequate level of protection of Personal Data. A list of countries the European Commission has currently made adequacy decisions in relation to is available here;
- there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for you; or
- a specific exception applies under relevant data protection law.
5. How long we keep your EU / UK Personal Data and how we safeguard it
For details on how long we retain EU / UK Personal Data, please see section 5 (Storage) of the Privacy Policy. For details on how we safeguard EU / UK Personal Data, please see section 9 (Confidentiality and Security) of the Privacy Policy.
6. Your rights
If you are a resident in the EEA or the UK, you may have the following rights in respect of your EU / UK Personal Data, which you can exercise free of charge. These rights include:
- the right to obtain information regarding the processing of your EU / UK Personal Data and access to the Personal Data which we hold about you;
- the right to withdraw your consent to the processing of your EU / UK Personal Data at any time;
- in some circumstances, the right to receive a copy of your EU / UK Personal Data;
- the right to request that we rectify your EU / UK Personal Data if it is inaccurate or incomplete;
- the right to request that we erase your EU / UK Personal Data in certain circumstances;
- the right to object to, or request that we restrict, our processing of your EU / UK Personal Data in certain circumstances; and
- the right to lodge a complaint with the relevant data protection regulator if you think that any of your rights have been infringed by us.
You can exercise your rights by contacting us using the details listed below. Further information about your rights may be obtained by contacting the supervisory data protection authority located in your jurisdiction.
For a list of EEA data protection supervisory authorities and their contact details, see here.
For the UK, this is the Information Commissioner, who may be contacted using the details at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.
7. Cookies
A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our Site. When you visit a page on the Site, it may generate any of the following types of cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of the Site. These essential cookies are always enabled because the Site won’t work properly without them. You can switch off these cookies in your browser settings, but you may then not be able to access all or parts of the Site. An example of this is the cookies we use to enable you to log into secure areas of the Site such as your account.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around the Site when they are using it. This helps us to improve the way the Site works, for example, by ensuring that visitors to the Site are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to the Site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to the Site, the pages you have visited and the links you have followed. We will use this information to make the Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.
Where we refer to ‘cookies’ in the reminder of this section, we are referring to cookies or any other tracking technologies we use.
Consent to use tracking technologies and changing settings
We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with the Site. You can withdraw any consent to the use of cookies or manage any other cookie preferences. If you do this, please be aware that you may lose some of the functionality of the Site.
Most browsers allow you to see what cookies you have on your device and to clear them all or individually. For further information on cookies generally, including how to control and manage them, visit https://allaboutcookies.org/.
Our use of cookies
The table below provides more information about the cookies we use and why.
Google Analytics, Ads and Services (Google) |
_ga, _gali, _gat, _gid, ENID, NID, YEC, ANID, IDE, DSID, _gac_, _gads |
This is a web analytics service provided by Google Inc., which uses cookies to show us how visitors found and explored our site and how we can enhance their experience. It provides us with information about the behaviour of our visitors (e.g., how long they stayed on the site, the average number of pages viewed) and tells us how many visitors we have had.
These cookies do not personally identify individual visitors to Google. Each ‘_ga’ cookie is unique to the specific property, so it cannot be used to track a given user or browser across unrelated websites. |
You may opt out of these cookies through the “Cookie Preferences.” |
Cloudflare Cookies (Cloudfare) |
_cf_bm, cf_clearance, cf_chl_rc_i, cf_chl_rc_ni, _cflb |
Cloudflare is a web infrastructure and website security company that provides content delivery network services, DDoS mitigation, internet security, and distributed domain name server services.
These cookies are used by Cloudflare to increase our website performance by identifying malicious visitors to our website and assisting with web traffic filtration, and to reduce the chance of blocking legitimate users. |
These cookies are Strictly Necessary and essential to providing access to our website. You cannot turn off Strictly Necessary cookies. |
Meta`s Pixel Cookies (Facebook /Meta) |
_fbp, oo, dpr, wd, fr, datr |
Facebook use cookies to advertise, make recommendations, insights, and measurements or better understand how people use Meta Products and provide a safer experience. |
You may opt out of these cookies through the “Cookie Preferences.” |
MailChimp |
pixel gifs, Snippet |
Mailchimp provides various solutions and services, including Email marketing. They use cookies to enable us and our website to recognise when our Contacts have opened an email or clicked certain links. These technologies record each Contact’s email address, IP address, date, and time associated with each open and click for a campaign.
They use collected data to create reports for us about how an email campaign performed and what actions Contacts took. |
You may opt out of these cookies through the “Cookie Preferences.” |
8. Concerns and Complaints
For further information regarding the processing of your EU / UK Personal Data, please contact us using the details above. We hope we will be able to resolve any issues you may have.
You also have the right to lodge a complaint with a relevant data protection supervisory authority in the EEA or UK.
For a list of EEA data protection supervisory authorities and their contact details see here. For the UK, this is the Information Commissioner, who may be contacted using the details at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.
New Zealand Supplement
This New Zealand Supplement (“NZ Supplement”) applies to Personal Data that is provided by you as a result of using Weins' services or interacting with the Site in New Zealand, or is collected by Weins in association with its services in New Zealand. In both instances, this NZ Schedule will relate to you and you should read it carefully.
1. What this NZ Supplement applies to
This NZ Supplement applies in relation to the use and storage of Personal Data arising from Weins' services in New Zealand or interaction with the Site from New Zealand _(“NZ Personal Data”). In this instance, if there is a conflict between the provisions of the main Privacy Policy and this NZ Supplement, the provisions of this NZ Supplement will prevail and apply.
2. What NZ Personal Data is collected about you?
In addition to the Personal Data referred to in the above Privacy Policy, we may collect aggregated information by using cookies. Cookies are unique identification numbers like tags that are placed on the browser of internet users. The cookies do not in themselves identify users personally, but may link back to a database record about them. We may use cookies to track any aspect of our website or other Online Services.
We may use services such as Google Analytics, Meta Services (Facebook, Instagram), Mailchimp, Cloudflare, etc. which will issue cookies from their own servers, and which will be able to track website visitors throughout relevant websites. We do not control how those cookies are issued, or the data that they store.
We may use "web beacons" (electronic images also known as pixel tags or clear gifs) to recognise a cookie on your computer when you view or act upon a web page, an advertisement that we have placed on a third party web page, or an email or other electronic communication that we have sent.
We may also use Local Shared Objects, sometimes referred to as "Flash" cookies. Use of Local Shared Objects can help deter, detect and prevent fraud and can support our Online Services.
3. How we use your NZ Personal Data
We will only use NZ Personal Data for the purposes set out in the above Privacy Policy and in accordance with New Zealand privacy protection laws. We will not use your NZ Personal Data for any other purpose without your consent.
4. Who we disclose NZ Personal Data to
We do not sell, trade or rent your NZ Personal Data to others.
However, we may use other companies and individuals to perform services on our behalf, such as Weins subsidiaries, related business partners and operators (including financial operator, insurance provider, goods rental and leasing industries and service provider), dealers relating to each transaction, transportation agency, shipping line agency, exportation agency, logistics agency, IT infrastructure service providers and security service providers. These agents will have access to your NZ Personal Data needed to perform these services, but we will not authorise them to use your information for other purposes.
In addition, we may provide statistics about our customers, sales, traffic patterns and related site functions to reputable third parties.
We will not otherwise disclose your NZ Personal Data unless we believe on reasonable grounds that you have provided your authorisation. However, you should be aware that we may be required to disclose your NZ Personal Data without your consent in order to comply with any court orders, subpoenas or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify you if we are required by law to disclose your NZ Personal Data.
5. How we store and secure your NZ Personal Data
We are committed to protecting the security of your NZ Personal Data, and we take all reasonable precautions to protect it from loss, unauthorised or accidental access, disclosure, alteration, destruction, other misuse, and actions which prevent us from accessing your information on a temporary or permanent basis (each event being a "Privacy Breach").
We use industry-standard (or better) administrative, physical and technical protections to safeguard the security, privacy, confidentiality and integrity of your NZ Personal Data.
If your NZ Personal Data is subject to a Privacy Breach that is likely to cause you serious harm, we will notify you and the New Zealand Privacy Commissioner in accordance with our obligations under New Zealand's Privacy Act.
We will only keep your NZ Personal Data for as long as we require it for the purpose for which it was collected. However, we may also be required to keep some of your NZ Personal Data for specified periods of time, for example, under certain laws relating to companies, money laundering and financial reporting legislation.
6. Email and text communications
We are committed to complying with New Zealand's Unsolicited Electronic Messages Act 2007.
By subscribing to emails and/or text communications, or otherwise providing your email address and/or mobile number, you consent to receiving emails and/or texts (as the case may be) which promote and market our products and services, or the products and services of others, from time to time.
You can unsubscribe from our email communications and/or text communications at any time by clicking the "Unsubscribe" link in any promotional or marketing email or text received or by emailing [[email protected]].
Once you have unsubscribed from the email or text communications, you will be removed from the corresponding marketing list as soon as is reasonably practicable.
7. Your rights to access or correct your NZ Personal Data
You may request access to the information we hold about you, or request that we update or correct any NZ Personal Data we hold about you, by setting out your request in writing and contacting us via the email address set out above at article 11 of the Privacy Policy.
We will review your request as soon as reasonably practicable. If we are unable to give you access to the information you have requested, we will give you reasons for this decision when we respond to your request.
8. Privacy Officer
We take your concerns seriously. If you have any concerns about privacy or the use or collection of your personal information by us, please contact our Privacy Officer at [[email protected]] and or call us on [+81-45-622-3777].
We will respond as quickly as possible (our target response is 20 working days) and handle all complaints in a way that is fair and consistent. However, if you remain dissatisfied, you can make a formal complaint with New Zealand Office of the Privacy Commissioner.